ollket.com Payment Policy
Welcome to ollket.com, an independent website of Yangjiang Yaying Home Furnishing Co., Ltd.! In order to protect your shopping experience and ensure safe and smooth transactions, this payment policy is specially formulated. Please read it carefully. If you place an order on ollket.com, it is deemed that you have fully understood and agreed to all the contents of this policy.
I. Payment method
Credit card / debit card: We support mainstream international credit card / debit card payment such as Visa, MasterCard, American Express, etc. You only need to accurately fill in the card number, expiration date, security code and other information on the checkout page to complete the payment.
PayPal: You can choose to pay quickly through your PayPal account and enjoy a convenient and secure online payment experience. Log in to your PayPal account to authorize the payment without having to repeatedly enter your bank card information.
II. Payment process
Order confirmation: After adding the hardware tools you like to the shopping cart, enter the checkout page and check the product information, delivery address, delivery method and other contents.
Choose payment: Select your preferred payment method in the payment method column and click "Submit order and pay".
Complete payment: According to the selected payment method, jump to the corresponding payment page and complete the payment operation according to the prompts. After the payment is successful, you will receive a confirmation email with the order details.
III. Order Cancellation and Refund
Order Cancellation: If you need to cancel an order, please apply for cancellation through the order management function in the website account or contact the 24-hour online customer service (service@ollket.com or + 86 13803858140) before the order is shipped. Once the order is shipped, it cannot be cancelled. You can refer to the return and exchange policy for follow-up processing.
Refund processing: For orders that meet the refund conditions, the refund will be returned to your payment account within 3-5 working days after we receive the returned goods and confirm that they are correct. If you pay by credit/debit card, it may take an additional 1-3 working days to arrive due to the bank's processing procedures.
IV. Prices and Taxes
Product Prices: All product prices on the website are displayed in British Pounds (GBP), including product costs and free shipping services throughout the store, without additional delivery fees.
Tax Note: Product prices may include relevant taxes in the UK, which will be displayed on the order settlement page. If there is a tax policy adjustment, it may affect the final price of the product, and we will promptly announce it on the website.
V. Security Guarantee
We use SSL encryption technology to protect the payment process to ensure that your bank card information, payment password and other sensitive data are not stolen or tampered with during transmission.
We strictly abide by the data security standards of the international payment industry, do not store your complete bank card information, and only retain necessary transaction records for order inquiries and after-sales processing.
VI. Contact Us
If you encounter any problems during the payment process or have any questions about this payment policy, please feel free to contact us at any time through the following methods:
Email: service@ollket.com
Tel: +86 13803858140
Company Name: Yangjiang Yaying Home Furnishings Co., Ltd.
Company Address: No. 14, Jiangyuan Road, Jiangcheng District, Yangjiang City (Residence Declaration)
Yangjiang Yaying Home Furnishings Co., Ltd. reserves the right to modify and update this payment policy, and the modified policy will be published on this website. Please check this policy regularly. If you continue to use the services of this website, you will be deemed to have accepted the revised policy. Thank you for your support and trust!
