ollket.com Information Protection Policy
Welcome to the ollket.com independent website of Yangjiang Yaying Home Furnishing Co., Ltd.! We are fully aware of the importance of personal information security to you, strictly abide by applicable laws and regulations, and formulate this information protection policy to explain to you how we collect, use, store and protect your personal information. Please read this policy carefully. If you have any questions, you can contact us at service@ollket.com.
I. Information Collection
Necessary Information: In order to complete transactions and provide services, we will collect your name, contact information (including but not limited to email, mobile phone number), delivery address, payment information, etc. We will obtain this information when you register an account, place an order, and consult customer service.
Non-essential Information: With your consent, we may collect your browsing history and device information (such as IP address, device model, operating system, etc.) to optimize user experience, improve services and provide personalized recommendations.
II. Information Use
Core Purpose: The information we collect is only used for order processing, product delivery, customer service, after-sales service (including return and exchange processing) and communicating with you about order-related matters.
Other uses: With your explicit consent, we may use the information for market research and promotional activities, but we will not disclose your sensitive information to third parties.
III. Information storage
We will take technical and management measures to ensure the security and confidentiality of information storage. Your personal information will be stored in a secure server with strictly restricted access rights, and only authorized personnel can access relevant information.
Based on business needs and legal and regulatory requirements, we will retain your information for a reasonable period of time, and will delete or anonymize it after the period expires.
IV. Information sharing
Unless you agree, we will not sell or rent your personal information to third parties. Only when necessary, such as entrusting a third-party logistics company to deliver goods or completing transactions with a payment institution, will we provide it with necessary information and require the third party to comply with the same strict information protection standards.
If required by law, judicial or administrative authorities, we may disclose your information in accordance with the law.
V. Information security
We use encryption technology, firewalls and other security measures to prevent information from being accessed, used, leaked or tampered with without authorization.
We regularly conduct information security training for employees to strengthen security awareness and confidentiality obligations and ensure that every employee complies with the information protection policy.
VI. Your Rights
You have the right to access, correct, and delete your personal information. You can apply for operations through the website account settings or contact service@ollket.com.
You can withdraw the consent to the use of information at any time, but it may affect the normal use of some services.
VII. Contact Us
If you have any questions, comments or complaints about this information protection policy or the processing of personal information, you can contact us in the following ways:
Email: service@ollket.com
Contact number: +86 13803858140
Company name: Yangjiang Yaying Home Furnishing Co., Ltd.
Company address: No. 14, Jiangyuan Road, Jiangcheng District, Yangjiang City (residence declaration)
We will continue to pay attention to technological developments and changes in laws and regulations in the field of information security and update this policy in a timely manner. Revisions to this policy will be notified to you through website announcements or emails. If you continue to use our services, you will be deemed to have accepted the revised policy. Thank you for your trust and support for ollket.com!
The policy comprehensively covers all aspects of user information processing. If you feel that some terms need to be refined, or have other special requirements, please feel free to tell me to modify them.
